Support Contracts

Peace of mind with a Support plan

How important is your website?

Can your business afford downtime?

The time spent recovering from a compromise can be considerable depending on the quality of your backups. It is better to be proactive and install security releases as soon as possible as well as take regular backups of your data.

If this all sounds too much hard work then Glass Frog can look after it all for you.

Whether you simply need help adding a logo to your website or if you need help updating your email marketing list – we’ll be available to talk you through it.


Life Support Belt

No Contract

Included support

Non-contract clients have to raise a support ticket with an average 24-48 hour response time

Note: By not taking out a support contract you accept that your website can be left at risk without regular maintenance and backups


Included support

  • Site content changes
  • Website software updates*
  • Security patches
  • Monthly back-ups

Note: Suitable for any small business who needs to keep their mission critical data online


Included support

  • As Essential Plus
  • 5 hours of support
  • Fortnightly back-ups

Note: Suitable for businesses who have sites where the data changes regularly

Support for Managing Your Website

If you’re an existing customer get in touch for an information pack including pricing and terms.

Without a support contract we are simply hosting your website for you. You are responsible for taking regular backups using the control panel provided

Call us on 0191 516 6264 or email us on

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